FAQ
Position: Home Support FAQ

Q:Are you a manufacturer or trading company?
A:We are the manufacturer that specialized in beauty instruments, health instruments, medical instruments and creative electronic products.


Q: What kind of delivery for the product?
A: We can arrange the shipping by sea,by train or by air. Normally by sea we choose Zhuhai Hongwan port.


Q: What is your normal R&D lead time for new customized products?

A:Normally, new project's R&D will takes around 30 to 90 days, depends on the difficulty of  the different projects, and CNC prototype will take around 20 to 30 days.


Q: What is your mold lead time for new projects?

A:Normally, new plastic and silicone mold will takes around 30 to 60 days, including mold perfection.


Q: What is your R&D capacity?

A:Our R&D will include exterior, structural and electrical design, plastic and silicone molding. After all confirmed we make the 1st round prototype and send to customer for testing and approval.


Q:How can I get some samples?
A: We welcome sample order to test and check quality. We can’t offer free sample, please pay the sample and express fee.


Q: How about the packing?

A: Packaged in color inner box and outer carton box, can print different logo according to customers' requirements. Also we can do customized design for the package.


If you have any further questions, you can leave us message, call us directly or send email to us, then we will contact you.